Introduction

Welcome to Om Car Helpline. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

Information We Collect

We may collect the following information:

• Name and contact details (phone number, email)
• Location details for service requests
• Vehicle information (car model, problem type)
• Payment and billing information (when applicable)
• Website usage data such as IP address, browser type, etc.

How We Use Your Information

We use your information to:

• Provide 24/7 car assistance and emergency support
• Respond to service requests in Greater Kailash & Delhi NCR
• Improve our services and user experience
• Communicate updates, offers, and confirmations
• Maintain safety, compliance, and internal record keeping

Sharing of Information

We do not sell your personal information. We may share your data only with:

• Trusted technicians for service fulfillment
• Payment processing providers
• Legal authorities when required by law

Security of Your Information

We use secure servers, encryption, and modern safety protocols to protect your personal data against unauthorized access.

Cookies & Tracking

Our website may use cookies to enhance user experience, analyze usage patterns, and improve site performance.

Your Rights

You have the right to:

• Request your stored data
• Ask for corrections or deletion
• Opt out of marketing communications

Changes to Privacy Policy

We may update this policy from time to time. Please review this page periodically for changes.

Contact Us

If you have any questions regarding our Privacy Policy, contact us at:

Om Car Helpline
E-125, Greater Kailash Part-1, New Delhi – 110048
Phone: +91 95120 95955
Email: support@omcarhelpline.in